FAQs
What is Motion Sick Club?
Motion Sick Club is a growing collection of visual assets for filmmakers and video editors. We create products that bring textural depth and finishing touches to your projects, leaving you with more time for creativity, experimentation & play. Our hope is that our products help you along your creative journey.
How will I receive my product?
After you complete your purchase, you will receive an email link to immediately download the product. Please note some products are quite large in size, so try to be on a fast internet connection when you do this.
Do I need an account?
Guest checkout is available, however setting up an account provides further features like product updates and easy access to your purchases. You'll be prompted to setup an account when you checkout for the first time.
I didn’t receive my download link.
The email with your download link may be in your spam folder, or there may have been a typo in your provided email address, or an issue with payment. Please send an email to edwin@motionsick.club and I’ll look into it for you.
What software will I need?
‘Athletica Kinetic Typography Templates’ require Adobe After Effects CC. If you are unsure whether your version of After Effects will work with our product, download our free sample pack, from our homepage to try out the templates first.
Will 'Athletica Kinetic Typography Templates' work in (Premiere Pro/DaVinci Resolve/Final Cut Pro, etc.)?
You will need Adobe After Effects CC to customise and export the templates as video files (e.g. MP4, MOV). The exported videos can then be used in any editing software of your choice.
What type of projects can I use your products on?
Our products can be used on most personal and commercial projects, so long as they comply with our Terms of Use and Content License Agreement, which you can view here.
My discount code didn’t work.
Oh no, your promo code may have expired, already been used, or is no longer available. If you think there is an error and your code should still work, please email edwin@motionsick.club and I’ll look into it for you. Please note only one discount code can be used at checkout.
What is your returns policy?
Due to the nature of digital downloads being irrevocable, all sales are final. We of course want you to be happy with your purchase, so if there are any issues with your product please email edwin@motionsick.club
I have a technical problem with a product.
No worries, feel free to email edwin@motionsick.club and I’ll be able to assist you.
Further questions?
If you have any other questions or just want to say hello, I’d love to hear from you. You can contact me at edwin@motionsick.club